Usability Requirements in a Tender Process
نویسنده
چکیده
How should the customer specify usability requirements in a tender situation? This is particularly difficult if the product is a standard system with enhancements, since the customer cannot prescribe a specific user interface. Furthermore it must be possible to verify the usability requirements with a reasonable effort, and the requirements must not discourage serious proposers. This paper discusses six different styles of usability specification and shows an example of how to combine them in a complex real-life case to meet these goals. The final requirements are presented.
منابع مشابه
Addressing Usability and UX in Call for Tender for IT Products
A body of research in literature has demonstrated the benefits for software companies of adopting methods to address usability and user experience. However, as revealed by the very poor usability of many software systems, companies very often do not consider such methods in their development practices. From our previous studies it emerged that one of the reason is that usability and UX are qual...
متن کاملGaps in a Tender Process The supplier ' s understanding of the requirements
Large IT systems are often acquired in a tender process where the customer states the system requirements, a number of suppliers submit their proposals, and the customer selects one of them. Usually the supplier uses an existing system as basis for his proposal. He adapts it more or less to the customer's requirements. This paper is a study of a specific tender process. The customer was a Danis...
متن کاملExperiences from a Tender Process
Large IT systems are often acquired in a tender process where the customer states the system requirements, a number of suppliers submit their proposals, and the customer selects one of them. Usually the supplier uses an existing system as basis for his proposal. He adapts it more or less to the customer's requirements. This paper is a study of a specific tender process. The customer was a Danis...
متن کاملResponsibilities in the Usability Requirements Elicitation Process
Like any other software system quality attribute, usability places requirements on software components. In particular, it has been demonstrated that certain usability features have a direct impact throughout the software process. This paper details an approach that looks at how to deal with certain usability features in the early software development stages. In particular, we consider usability...
متن کاملCase study: Redesigning a Kansei Engineering Designed Scissors by User Centered Design Approach
This paper is based on the research which was conducted earlier on Kansei Engineering (KE) and resulted in a new concept for scissors to redesign it with another method called “User Centered Design” (UCD). This is a shift from translation of the consumers’ psychological feeling about a product related to their perception of the design (KE) to focus on designing for and involving users in the de...
متن کامل